10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •
10% off your first order. •

Shipping Policy

Last updated: 31 August 2026

Ruvara Botanica currently delivers to addresses within the United Kingdom only.

Order Processing

Orders are processed on business days, excluding weekends and public holidays. Please allow 1 to 3 business days for your order to be prepared before dispatch.

Processing may take slightly longer during product launches, sales and public holidays.

UK Delivery Rates

  • Royal Mail Standard Delivery: £3.95 for orders under £50
  • Free Standard Delivery: available on UK orders of £50 or more
  • Express Delivery: £6.99

The delivery options available for your address will be shown at checkout before payment.

Delivery and Tracking

Once your order has been dispatched, you will receive a shipping confirmation email. Tracking details will be included where available. Please allow a short time for tracking information to update after dispatch.

Delivery times are estimates and may be affected by carrier delays, severe weather, public holidays or other circumstances outside our control.

UK Only

We do not currently accept or dispatch international orders. Orders must use a valid United Kingdom delivery address.

Incorrect Shipping Information

Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible. We will try to update the address before dispatch, but changes cannot be guaranteed once an order is being processed.

Delayed or Missing Parcels

If your parcel is delayed or missing, please check the tracking information and contact the carrier where appropriate. You may also contact us and we will assist with the delivery enquiry.

If tracking shows that a parcel has been delivered but you cannot locate it, please check with household members, neighbours, building reception and your local delivery office before contacting us.

Items Damaged in Transit

If an item arrives damaged, contact us within 48 hours of delivery. Please include your order number and clear photographs of the item and its packaging so we can review the issue.

Contact Us

For questions about shipping, delivery or tracking, email info@ruvarabotanica.com.